Microsoft Support
Microsoft offers Unified Enterprise Support for personalized support services under MEEC’s Microsoft Master Services Agreement – Education U772410, effective 7/6/2017. These Unified Enterprise Support services replace Microsoft’s Premier Services.
Award Services Include:
- Technical Support 24/7
- Escalation Management
- IT Health
- Cloud Assistance
- Account Management
- Advisory Support
- Technical Training
Unified Enterprise Support Contract Details
Contract (RFP) Number | Contract Term | Supporting Documents |
MSA#U7722410 | July 6, 2017 – Evergreen |

Pricing, ordering, and agreement details can be obtained from:
Jeremy Merritt, Support Specialist
Email: Jeremy.merritt@microsoft.com
Phone: 980-776-2948