Microsoft Support
Microsoft offers Unified Enterprise Support for personalized support services under MEEC’s Microsoft Master Services Agreement – Education U772410, effective 7/6/2017. These Unified Enterprise Support services replace Microsoft’s Premier Services.
Award Services Include:
- Technical Support 24/7
- Escalation Management
- IT Health
- Cloud Assistance
- Account Management
- Advisory Support
- Technical Training
Unified Enterprise Support Contract Details
| Contract (RFP) Number | Contract Term | Supporting Documents |
| MSA#U7722410 | July 6, 2017 – Evergreen |
Pricing, ordering, and agreement details can be obtained from:
Joe Allen, Higher Education
Email: joseph.allen@microsoft.com
Jim Echsner, K-12/Community Colleges
Email: jim.echsner@microsoft.com
