Technisource is an industry leader when it comes to helping our clients achieve their objectives through the design, implementation and management of Help Desk and technology-related initiatives. Technisource has been providing IT business solutions to organizations like MEEC for over 20 years and have extensive experience within education. Our capabilities have been refined in over hundreds of Help Desk support engagements, reaching an end-user community of well over 1,000,000 people.
The most important attribute we deliver to our clients is a commitment to service excellence and continual improvement. Through the use of our methodologies, metrics and tools, we are constantly driving to exceed our current concept of “success”. This is evidenced by our implementation of quality initiatives to improve client satisfaction, root cause analysis to decrease contact volumes and recommendations to provide better support.
Our passion for client service is a key element of our culture and of our success. We also pride ourselves on being flexible and adapt our suite of services to exactly meet the needs of our clients. You can be assured that when you deal with Technisource, you will get a team willing to do whatever it takes to ensure your Help Desk needs will be met 100% of the time.
Contact for Task Orders:
Bob Todd
Account Executive
Technisource
5020 Richard Lane
Mechanicsburg, PA 17055
717-790-0404 x4252
717-919-4741 (cell)
1450 South Rolling Road
Baltimore, MD 21227
Phone: 410.455.5617
Fax: 410.455.5600