Presidium is the world leader in ESM – Education Services Management.  Education Services Management is a unique approach that unifies service desk support for education providers while focusing on the specific needs of individual clients.  By unifying a broad spectrum of interactions across the education continuum - from student information systems support to financial aid and registrar office support.

Presidium collaborates with more than 700 education providers to develop and deliver innovative on-demand support services across the education continuum.  We enable their success by delivering reliable and fulfilling on-demand support services across the education continuum and providing consistent, high-quality solutions to manage student interactions.

Presidium clients are able to collect and mine service desk data to quickly identify and solve recurring issues, drive the adoption of self-help resources to reduce call volume, and build a seamless customized service desk solution for students, faculty, and staff. Through our unique combination of shared-services, software, and systems, Presidium solutions free our clients to focus on their core mission: education.

Kim Lutz

Director, Mid-Atlantic Region

Office:  888-383-4709 x4219

Mobile:  301-651-5601

Fax:  703-464-0180

klutz@presidiuminc.com